We provide one-to-one, specialist support in the home for young people struggling with their mental health.
Our specialist support workers are experienced in working with anxiety, eating disorders, self-harm recovery, and emotional regulation. Each visit is carefully planned around the young person’s care plan, risk assessment, and individual needs.

Sessions may include:

• Emotional and social support through conversation, companionship and gentle activities within their familiar environment.

• Help to re-establish structure, independence, and confidence

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We aim to maintain stability, prevent relapse or crisis, and offer a sense of continuity between services.

Parents often describe feeling exhausted, isolated, or unable to take a break. Many are afraid to leave their child alone, even for a moment.

Rest to Reset gives families a safe, structured way to step back and recharge, knowing their child is in safe hands.
This space helps reduce family conflict, rebuild relationships, allowing families to reconnect as a whole unit.

Our work is preventative. We aim to reduce hospital admissions and ease pressure on community teams.
By supporting both young people and their parents through periods of instability, we help families remain unified in the face of complex mental illness.

We are able to accept:

• Personal Assistant (PA) budgets through direct payments

• Section 117 aftercare funding, for young people transitioning out of Tier 4 or inpatient settings

We work collaboratively with case managers, local authorities, and CAMHS professionals to ensure smooth access and continuity of care.

For young people leaving inpatient or Tier 4 care, Rest to Reset offers specialist transition support designed to bridge the move from hospital to home. We focus on rebuilding routines, reinforcing coping strategies, and providing a consistent, trusted presence during the adjustment period. Funded through s117 aftercare or PA budgets, this service helps young people and families settle safely back into their community, reducing the risk of readmission and promoting recovery in the environment that matters most: home.

Purpose

Rest to Reset prioritises the safety, welfare and wellbeing of every child and young person we support. We are committed to providing a safe environment where children are protected from abuse, neglect, exploitation and harm.

We follow the principles of the Brighton & Hove Safeguarding Children Partnership (BHSCP), ensuring children receive the right support at the right time through early identification of need, continual assessment, relationship-based practice and effective multi-agency working.

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Legal Framework

This policy is informed by:

• Children Act 1989 & 2004 – Duty to safeguard and promote the welfare of children.

• Working Together to Safeguard Children (2023) – Statutory guidance for inter-agency safeguarding.

• Keeping Children Safe in Education (KCSIE, 2023) – Safeguarding expectations, adapted for non-school settings.

• Children and Social Work Act 2017 – Establishment of safeguarding partners.

• Human Rights Act 1998 – Right to life and protection from degrading treatment.

• UN Convention on the Rights of the Child (1989) – Children's rights to protection, participation and development.

• Data Protection Act 2018 and UK GDPR – Lawful information sharing to safeguard children.

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Designated Safeguarding Lead (DSL)

Designated Safeguarding Lead (DSL):
Tia Bowman-Sims

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An on-call manager will be available at all times to provide safeguarding advice and support to staff during visits.

The DSL is responsible for:

• Receiving and reviewing safeguarding concerns.

• Assessing the level of risk using professional judgement.

• Seeking advice where required.

• Making referrals to Children's Social Care, Front Door for Families or the relevant Local Authority.

• Liaising with external safeguarding agencies.

• Maintaining confidential safeguarding records.

• Ensuring safeguarding concerns are monitored until appropriately resolved.

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Our Safeguarding Approach

Rest to Reset recognises that safeguarding is everyone's responsibility.

We follow Brighton & Hove's Right Support at the Right Time approach, recognising that children and families may require different levels of support depending on their individual circumstances. Not every concern requires statutory intervention, but every concern must be taken seriously.

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Where concerns arise, we will:

• Act promptly.

• Consider whether Early Help may be appropriate.

• Work collaboratively with children, families (where appropriate) and partner agencies.

• Make referrals whenever there is reasonable concern that a child may be at risk of significant harm.

• Continue to review concerns as children's circumstances may change over time.

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We recognise that safeguarding is an ongoing process requiring continual assessment rather than reliance on fixed thresholds.

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Staff Responsibilities

All staff must:

• Complete safeguarding training appropriate to their role (minimum Level 2; Level 3 for supervisors and safeguarding leads).

• Remain alert to signs of abuse, neglect, exploitation, self-harm, mental ill health and other safeguarding concerns.

• Report all safeguarding concerns immediately to the DSL or on-call manager.

• Complete a Safeguarding Concern Form for every concern or incident.

• Record concerns factually, objectively and promptly using the approved secure recording system.

• Clearly distinguish between observed facts, disclosures and professional opinion.

• Never promise confidentiality when a safeguarding concern is disclosed.

• Share information only on a need-to-know basis and in accordance with data protection legislation.

• Prioritise the child's safety and wellbeing at all times.

• Continue to monitor children throughout periods of care and report any changes in presentation or risk.

• ​Recognise and report emerging concerns that may indicate a child or family would benefit from Early Help, even where there are no immediate safeguarding concerns.

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Staff should never delay reporting concerns because they are unsure of the level of risk. Where uncertainty exists, advice must be sought immediately from the DSL or on-call manager.

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Children with Additional Needs

Rest to Reset recognises that disabled children and children with additional needs, including mental health difficulties, may face increased risks of abuse, neglect or exploitation and may experience additional barriers to recognising, communicating or reporting concerns.

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Staff must remain vigilant to these additional vulnerabilities and ensure safeguarding responses are adapted to meet each child's individual communication and support needs.

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Early Help

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Rest to Reset is committed to identifying emerging needs at the earliest opportunity so that children and families receive the right support at the right time.

Early Help aims to improve outcomes by providing support before concerns escalate and statutory intervention becomes necessary.

Where concerns are identified that do not indicate a child is at immediate risk of significant harm, staff should:

• Report concerns to the DSL promptly.

• Continue to monitor the child's wellbeing.

• Work positively with the child and, where appropriate, their parents or carers.

• Contribute relevant information to Early Help assessments or Team Around the Family (TAF) meetings when requested.

• Work collaboratively with partner agencies to support agreed plans.

The DSL will determine whether concerns should be managed through Early Help, referred to Children's Social Care, or escalated immediately where there is evidence of significant harm.

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Multi-Agency Working

Rest to Reset is committed to working collaboratively with:

• Children's Social Care.

• Brighton & Hove Front Door for Families (or the relevant local authority where the child resides).

• Health professionals.

• Schools and education providers.

• Police.

• Other safeguarding partners.

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Staff may be asked to contribute observations, reports or attend multi-agency meetings to support coordinated planning for children and young people.

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Information Sharing

Rest to Reset recognises that effective information sharing is essential to safeguarding and promoting the welfare of children and young people.

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We will share information with relevant professionals and agencies where there are concerns about a child's safety or wellbeing, in accordance with the Data Protection Act 2018, UK GDPR and statutory safeguarding guidance.

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Staff should:

• Share information promptly where there is a safeguarding concern.

• Ensure information shared is necessary, proportionate, relevant, accurate, timely and secure.

• Record what information has been shared, with whom, and the reason for sharing.

• Seek advice from the DSL where they are unsure whether information should be shared.

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Where there is a risk of significant harm, concerns should not be delayed because consent has not been obtained. The safety and welfare of the child will always take priority.

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Information will be shared lawfully, proportionately and without unnecessary delay where doing so helps safeguard a child.

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Escalation Procedures:

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Immediate Risk

If a child is believed to be in immediate danger:

• Contact emergency services (999) immediately.

• Take reasonable steps to ensure the child's immediate safety.

• Notify the DSL or on-call manager as soon as possible following emergency action.

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Non-Urgent Concerns

Where there is no immediate danger:

• Notify the DSL as soon as possible and no later than 24 hours after the concern arises.

• Complete the Safeguarding Concern Form.

• Continue to monitor the child's wellbeing until advice is received.

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The DSL will determine the most appropriate course of action, including referral to Brighton & Hove Front Door for Families, Children's Social Care or the relevant Local Authority safeguarding service.

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Record Keeping

All safeguarding records must:

• Be completed promptly.

• Be factual, accurate and objective.

• Be stored securely.

• Remain confidential.

• Be retained in accordance with legal and organisational record retention requirements.

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Safeguarding records must never be altered or destroyed without authorisation.

Confidentiality

Confidentiality cannot be guaranteed where a child may be at risk of harm.

Information will only be shared with those who need to know in order to safeguard a child and in accordance with relevant legislation and statutory safeguarding guidance.

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