For Professionals...

We provide one-to-one, specialist support in the home for young people struggling with their mental health.
Our specialist support workers are experienced in working with anxiety, eating disorders, self-harm recovery, and emotional regulation. Each visit is carefully planned around the young person’s care plan, risk assessment, and individual needs.

Sessions may include:

• Emotional and social support through conversation, companionship and gentle activities within their familiar environment.

• Help to re-establish structure, independence, and confidence

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We aim to maintain stability, prevent relapse or crisis, and offer a sense of continuity between services.

Parents often describe feeling exhausted, isolated, or unable to take a break. Many are afraid to leave their child alone, even for a moment.

Rest to Reset gives families a safe, structured way to step back and recharge, knowing their child is in safe hands.
This space helps reduce family conflict, rebuild relationships, allowing families to reconnect as a whole unit.

Our work is preventative. We aim to reduce hospital admissions and ease pressure on community teams.
By supporting both young people and their parents through periods of instability, we help families remain unified in the face of complex mental illness.

We are able to accept:

• Personal Assistant (PA) budgets through direct payments

• Section 117 aftercare funding, for young people transitioning out of Tier 4 or inpatient settings

We work collaboratively with case managers, local authorities, and CAMHS professionals to ensure smooth access and continuity of care.

For young people leaving inpatient or Tier 4 care, Rest to Reset offers specialist transition support designed to bridge the move from hospital to home. We focus on rebuilding routines, reinforcing coping strategies, and providing a consistent, trusted presence during the adjustment period. Funded through s117 aftercare or PA budgets, this service helps young people and families settle safely back into their community, reducing the risk of readmission and promoting recovery in the environment that matters most: home.

Purpose

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Rest to Reset prioritises the safety and wellbeing of all children and young people we support. This policy outlines how staff must identify, respond to, and report safeguarding concerns.

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Legal Framework

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• Children Act 1989 & 2004 – duty to safeguard and promote the welfare of children.

• Working Together to Safeguard Children (2023) – statutory guidance for inter-agency safeguarding.

• Keeping Children Safe in Education (KCSIE, 2023) – safeguarding expectations, adapted for non-school settings.

• Children and Social Work Act 2017 – establishment of safeguarding partners.

• Human Rights Act 1998 – right to life, right to protection from degrading treatment.

• UN Convention on the Rights of the Child (1989) – child’s right to protection and participation.

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Designated Safeguarding Lead (DSL):

Tia Bowman-Sims

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An on-call manager will be available at all times to advise staff during sits.

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Staff Responsibilities: 

• Attend safeguarding training (minimum Level 2; Level 3 for leads/supervisors).

• Report all concerns immediately to the DSL or on-call manager.

• Complete and submit the Safeguarding Concern Form for all incidents.

• Record concerns promptly using approved systems (initials only, no paper notes).

• Never promise confidentiality if a safeguarding concern is disclosed.

• Prioritise the child’s safety at all times

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Escalation

Urgent concerns: call emergency services (999) and notify DSL immediately. Non-urgent concerns: notify DSL within 24 hours for follow- up. DSL is responsible for internal investigation and for referrals to Local Authority Children’s Services.

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Rest to Reset is committed to learning from every safeguarding concern or incident. We review our responses, identify areas for improvement, and update our practice to ensure the highest standards of safety and care.

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